If your New Year’s resolution is to slim down and exercise more, Attorney General Peter F. Kilmartin reminds Rhode Islanders to exercise good consumer protection when choosing a health club facility.
"In a rush to follow through on resolutions to get fit and healthy, many consumers don’t take the time to ask the right questions or know their rights when choosing a gym, often finding themselves in contracts they can’t get out of or paying extra fees for various services,” said Attorney General Kilmartin.
In Rhode Island, all health clubs must register with the Office of Attorney General annually. The law also outlines proper posting of rates, cancellation policies, and rights of consumers.
Before you sign a contract with a health club or gym, Attorney General Kilmartin offers these tips to make sure you lose weight, not money:
If you wish to file a complaint against a health club in Rhode Island, you may file a complaint online or request a complaint form by emailing or calling the Consumer Protection Unit at (401) 274-4400 or firstname.lastname@example.org.