How many products would you buy without first knowing the cost?
Not many, I assume.
So, obtaining price estimates from a hospital ahead of a routine procedure shouldn't be too difficult, right?
That's exactly what Vox writer Johnny Harris tried to do in anticipation of the birth of his first child. Harris called the local hospital at which his wife, Isabella, would give birth.
What happened next is both frustrating and appalling.
Watch the video below